Privacy Policy

Privacy Policy

Effective Date: [12/01/2025]

At Cargo Express, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our services, including visiting our website, making transactions, or communicating with us.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identifiers: Name, email address, phone number, and shipping details.
  • Payment Information: Credit card details, billing address, and payment history.
  • Usage Data: Information about your visit to our website, including IP address, browser type, device information, pages visited, and referral source.
  • Customer Support Data: Communications you send to us, including inquiries, feedback, and any support requests.

2. How We Use Your Information

We use your personal data for the following purposes:

  • Provide Services: To deliver, manage, and improve our shipping, logistics, and customer support services.
  • Communicate with You: To respond to your inquiries, send updates, and notify you of changes to services or policies.
  • Process Payments: To manage transactions and process payments for services rendered.
  • Marketing and Promotions: With your consent, we may send you promotional materials, updates, and newsletters.
  • Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our terms.

3. How We Protect Your Information

We implement reasonable security measures to protect your personal data from unauthorized access, alteration, or disclosure. These measures include encryption, access control, and secure storage methods. However, no method of electronic transmission or storage is entirely secure, and we cannot guarantee complete security.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with the following:

  • Service Providers: Third-party companies who assist us with services like payment processing, logistics, and customer support. These providers are required to protect your information and use it only for the purposes for which it was provided.
  • Legal Requirements: We may disclose your personal information to comply with legal obligations or to protect our rights, property, and safety, or the safety of others.

5. Your Rights and Choices

You have the following rights regarding your personal data:

  • Access and Correction: You may request access to the personal information we hold about you and request corrections if necessary.
  • Deletion: You can request that we delete your personal data, subject to any legal obligations we must fulfill.
  • Opt-Out of Marketing: You may opt out of receiving marketing communications by following the instructions in our emails or by contacting us directly.
  • Withdraw Consent: If we process your data based on your consent, you have the right to withdraw it at any time.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. These tools help us analyze usage patterns, remember your preferences, and personalize your experience. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

8. International Data Transfers

If you are located outside [Your Country], please note that your personal information may be transferred to and processed in [Your Country] or other countries where we or our service providers operate. By using our services, you consent to such transfers.

9. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected information from a child, please contact us so we can delete such data.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Effective Date” at the top of this page and notify you via email or our website. Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Cargo Express
Email: support@cargo-mstoolsnetshop.com
Website: https://cargo-mstoolsnetshop.com/